Tracking order

Thank you for choosing NicheNib for your Writing Instruments, Office Organization, Paper & Notebooks, and Desktop Tools needs. We are committed to keeping you informed about the status of your purchase from our warehouse to your doorstep.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email at the address provided during checkout. This email contains your unique tracking number and essential carrier information.

  1. Locate Your Tracking Information: Find the shipping confirmation email from [email protected]. Your tracking number and carrier name will be clearly stated.
  2. Use Our Recommended Tracker: For a seamless and reliable tracking experience across numerous carriers worldwide, we recommend using the following third-party service:
    • 17Track - A comprehensive global package tracking platform.
  3. Track Your Package:
    • Visit the 17Track website.
    • Enter your tracking number into the search field.
    • Click "Track" to view the real-time status and location history of your shipment.

Please note: It may take 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping confirmation.

Understanding Tracking Statuses

Label Created / Shipment Information Received
The carrier has been notified and a shipping label has been prepared. The package is not yet in transit.
Picked Up / In Transit
The package has been collected by the carrier and is on its way to the destination.
Out for Delivery
The package is on the delivery vehicle and will be delivered to your address that day.
Delivered
The package has been delivered to the specified address. If the status shows delivered but you have not received it, please first check around your delivery location (porch, mailbox, with building management, or neighbors).

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period (beyond 5 business days) or a "Delivered" status without receipt, please contact our support team for investigation. Provide your order number and tracking details for the fastest service.

You can reach us via email at [email protected]. We are here to help ensure you receive your premium office supplies smoothly.